Exploits Mediatech1.Who we are
Exploits Mediatech ("Exploits Mediatech", "we", "us", "our") is a digital solutions company based in Lagos, Nigeria. We build AI solutions, SaaS and software products, web and mobile applications, and operations automation for local and international clients. We are the data controller for the personal data described in this policy, unless we tell you otherwise.
This policy applies to exploitsmediatech.com, our client and admin portals, and the apps and tools we operate, including our social media and messaging integrations. It does not cover third-party websites that we link to.
2.Data we collect
| Category | Examples | Source |
|---|---|---|
| Contact and enquiry data | Name, email address, phone number, project type and the message you send | You, through our contact and project inquiry forms, email or WhatsApp |
| Client and account data | Business name, billing details, domains, hosting and service records, invoices and receipts | You, when you become a client |
| Technical and usage data | IP address, browser and device type, pages viewed, referring page, approximate location | Automatically, through cookies and similar technologies |
| Messaging and social media data | Public profile name and ID, message content and timestamps, comments and replies sent to our business accounts | Meta platforms (Facebook, Instagram, WhatsApp) and similar services, as described in section 3 |
We do not intentionally collect sensitive personal data (such as health, biometric or financial account credentials) through our website. Please do not send it to us in free-text messages.
3.Social media and messaging platforms
We operate tools that help manage and respond on our business Facebook Pages, Instagram professional accounts and WhatsApp Business number. When you message, comment on, or otherwise interact with those accounts, the platform shares limited information with us through its official APIs, such as your public profile name, user or sender ID, the content of your message or comment, and timestamps.
- We use this data only to read, respond to, and manage conversations and content on our own business accounts.
- We do not sell this data, and we do not use it for advertising profiling or to build unrelated user profiles.
- Where we receive data through Meta products, our handling of it is also subject to the Meta Platform Terms and Developer Policies.
- You can ask us to delete data we hold about you from these platforms at any time. See our Data Deletion page.
4.How and why we use your data
- To respond to you and provide quotes, proposals and support (performance of a contract or steps before entering one).
- To deliver our services to clients, including hosting, domains, invoicing and renewals (performance of a contract).
- To run and secure our website, prevent spam and abuse, and fix problems (legitimate interests).
- To understand how our site is used and improve it, using analytics (consent or legitimate interests, depending on your location).
- To meet legal obligations, such as tax and accounting rules.
- To send updates or newsletters, only where you have asked for them or consented. You can unsubscribe at any time.
6.How long we keep data
We keep personal data only as long as needed for the purpose it was collected, and for as long as the law requires.
- Enquiries and messages that do not lead to a project: generally up to 24 months.
- Client and billing records: for the duration of the relationship and the period required by tax and accounting law.
- Social media and messaging data: kept while it is needed to manage the conversation, and deleted on a verified request.
- Analytics data: according to the retention settings of the analytics provider.
7.How we protect data
We use reasonable technical and organisational measures to protect personal data, including encrypted connections (HTTPS), access controls, bot protection on forms and limiting access to people who need it. No system is perfectly secure, so we cannot guarantee absolute security. If a breach affects your rights, we will notify you and the relevant authority as the law requires.
8.Your rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you and receive a copy;
- correct inaccurate or incomplete data;
- delete your data ("right to erasure");
- restrict or object to certain processing, including direct marketing;
- withdraw consent at any time, without affecting earlier processing;
- data portability, where it applies;
- lodge a complaint with a data protection authority.
Nigeria (Nigeria Data Protection Act 2023)
You have the rights above under the Nigeria Data Protection Act 2023. You may complain to the Nigeria Data Protection Commission (NDPC).
European Economic Area and United Kingdom (GDPR)
Our legal bases are described in section 4. You may complain to your local supervisory authority.
California (CCPA/CPRA)
California residents may request to know, delete or correct personal information we hold, and to opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information for cross-context behavioural advertising, and we will not discriminate against you for exercising these rights.
9.International transfers
We are based in Nigeria, and our service providers may process data in other countries, including where their servers are located. Where we transfer personal data internationally, we take steps to ensure it remains protected as required by applicable law, for example through contractual safeguards.
10.Children
Our services are not directed to children under 13 (or the higher age required in your country), and we do not knowingly collect their personal data. If you believe a child has given us personal data, contact us and we will delete it.
11.Cookies and changes to this policy
Our website uses cookies and similar technologies for analytics and security. You can block or delete cookies in your browser settings, though some features may not work properly.
We may update this policy from time to time. The "Last updated" date above shows the latest version, and we will take reasonable steps to notify you of material changes.
12.Contact us
Exploits Mediatech
Lagos, Nigeria
Email: projects@exploitsmediatech.com
Phone / WhatsApp: +234 706 119 6352
Website: exploitsmediatech.com