Exploits MediatechHow to request deletion
- Send us a requestUse the form below, or email projects@exploitsmediatech.com with the subject "Data Deletion Request". You can also message us on WhatsApp at +234 706 119 6352.
- Tell us who you areInclude your full name, the email address or phone number you used with us, the platform involved (website, Facebook, Instagram, WhatsApp) and, for Facebook or Instagram, your profile name, username or link so we can find the right records.
- We verify it is youTo protect your data from fraudulent requests, we may ask you to confirm your identity, for example by replying from the same email address or messaging us from the same account or number.
- We delete your data and confirmWe aim to complete deletion within 30 days of verifying your request, and we will send you a confirmation message with a reference number once it is done.
What we delete
| Data | What happens |
|---|---|
| Website enquiries and contact form messages | Deleted from our systems and mailboxes |
| Messages, comments and profile identifiers received from Facebook, Instagram or WhatsApp | Deleted from our tools and databases |
| Newsletter or marketing subscriptions | Removed and you are unsubscribed |
| Client account data | Deleted or anonymised, except records we must keep by law (see below) |
What we may keep
We may need to keep limited information where the law requires it or to protect legal rights, for example invoices and payment records for tax and accounting purposes, or records needed to resolve a dispute or prevent fraud. We keep only what is necessary, for as long as necessary, and tell you if this applies to your request.
Facebook and Instagram users
If you connected or interacted with our app through Facebook or Instagram, you can also remove it yourself:
- Open your Facebook Settings, then go to Apps and Websites (or Business Integrations).
- Find the Exploits Mediatech app and choose Remove.
- Then send us the request above so we also delete the data we already received. Removing the app stops new data from reaching us but does not by itself delete earlier data.
Your other rights
You can also ask us to access, correct or restrict the use of your data using the same contact details. See section 8 of our Privacy Policy for your rights under the Nigeria Data Protection Act 2023, the GDPR and the CCPA/CPRA.